Pharmaceutical Equipment Services Supported by Industry Experts
Thomas Processing Inc. has been an industry leader in tablet coating processes for over 5 decades. We have experienced continued success because we have never forgotten what is important. We set a vision for ourselves to create and maintain the highest quality equipment and support it with our stellar customer services.
Thomas is committed to being flexible for the requirements of our clients and their needs. Thomas has earned a reputation for never saying no to a challenge, and we are proud of that. We always stand behind our products and are not afraid of new hurdles.
We were the first in our industry to offer many of the services and practices that later became the standard industry methods, but Thomas Processing did not stop there. We continue to innovate and set the model for a modern pharmaceutical equipment company. One of our missions is to provide a competitive edge for our clients in their own markets. We do this through high-quality equipment and superior services.
We Offer Training on Your Pharmaceutical Machinery
At Thomas, we are looking for every way that we can help to improve the performance of our equipment and the results of your operations. This is why we offer maintenance training along with calibrations and inspection on our machinery. We also provide Compu-Coat® operator training.
Our Compu-Coat® operating system and controls are flexible to your operations. Take advantage of the opportunity to receive training from one of our experienced technicians.
Our technical service personnel will work with you in person to give you in-depth explanations and hands-on training with the Compu-Coat® controls and screen. Part of the value of an operating system like this is all of the ways it can be tailored to your needs and the unique traits of your operations.
Our field/qualification service personnel can be onsite to answer questions during processes such as installation and process support. They will be there to assess and verify proper installation for your facility. Depending on your needs, our personnel will also assist with running the coater and screen navigation during performance qualification (PQ) testing. We even offer professional in-person assistance with designing new coating recipes or process optimization.
Your business can take advantage of your connection to Thomas Processing to get spare parts or kits at a cost-effective rate. We are always looking for the best opportunities to deliver the maximum return on investment for our clients. There are many cases where you don’t need to replace a whole system but need to replace a single part instead. We are here to support your operations during those times.
Part of the way that Thomas Processing delivers value to our clients is with services like calibrations, inspections, and maintenance. We have a detailed series of all three that we will perform for your facility and the equipment you purchase from us. These methods allow your business to take advantage of our technical expertise put into real-world practices. They also contribute to the long-term performance of your equipment.
When you select this service, one of our process experts will visit your facility in person to assess and offer recommendations on ways to improve your coating processes and operations. The visit can range from one day to several and can be tailored to match your desired scope of work. Our experts have experience with a wide range of processes. They can measure your operations against state-of-the-art technology and offer ways to enhance your experience.
Tablet Coating Machines From a Worldwide Supplier
Today, Thomas Processing has expanded our reach to multiple countries across several continents. Our Compu-Coat® operating system is available in multiple languages and has been optimized for the functions of a variety of workplaces. Delivering equipment and support to this broad range of clients has taught us another lesson about the value of adaptability and catering to the needs of our customers. We develop and create high-quality machinery, but a significant part of our value comes from our tailored services and personal attention.
To learn more about our services and products, reach out and contact Thomas Processing today.